Overview
This project aimed to modernize the previous search results page, eliminating confusion and outdated design elements while prioritizing user-centricity and usability. The new Oracle search results page should ensure that users can seamlessly find the information they seek in the page.
Date
August 2022 - November 2022
Role
UX/UI Designer
Tools
- Figma
UX Team
- UX Manager: Ryan O'Neill
- UX/UI Designer: Monserrat Kaneko
- Accessibility: Christopher Land
Approvers: Oracle Search Team
Challenges and existing design
The current design of the Oracle.com search results page presents different challenges that prevent users from locating the information they require. These include:
Cluttered layout
The existing page displays information in a cluttered manner, overwhelming users with an disordered layout, links, and options.
Outdated design
The visual elements on the page are outdated and fail to align with the brand. This not only detracts from the user experience but also negatively impacts the perception of Oracle's brand image.
Ineffective information hierarchy
The lack of a clear information hierarchy and proper organization of search results causes key information to get lost.
Confusing Navigation
Navigational elements, such as filters and sort options, are confusing to use. Users struggle to refine their search results according to their preferences.
Project Goals
The primary goal of this redesign project was to enhance the user experience on Oracle.com's search results page by addressing the aforementioned challenges. The following objectives guided the project:
Streamlined information presentation
Implement a cleaner and more organized layout that presents search results in a way that is easy to scan and comprehend.
Modern an cleaner visual design
Revamp the visual design to align with Oracle's brand, incorporating clean typography, and appropriate spacing.
Accessibility considerations
Implement accessibility best practices to ensure that the redesigned search results page is usable by individuals with disabilities.
Improved information hierarchy
Establish a clear hierarchy for search results, highlighting titles, brief descriptions, and relevant metadata.
Intuitive navigation
Redesign navigational elements, such as filters and sorting options, to allow users to refine results effortlessly, enhancing their ability to narrow down information.
Mobile responsiveness
Ensure the redesign is responsive across various devices and screen sizes.
The Solution
Enhanced user satisfaction
Users will be able to find the information they require, leading to increased satisfaction with the website's usability.
Visit site https://search.oracle.com/
Better filters placement
Users can now navigate search results within main categories displayed as tabs in the top and apply additional filtering through the left panel, which features only the most relevant and effective filters.
Recommended results
A recommended results section was added after searching for a term in order to provide personalized, relevant results, increasing efficiency, satisfaction, and engagement. It can help users find what they need quickly.
Suggestions when no results were found
Suggestive actions when no results are found are crucial to help guide users toward relevant content and reduce frustration. In this new design, the page offers alternative quick links.